BPinPM.net Team

The original idea to start the Best Practice in Process Management activities was developed by Markus Hochstrasser, Michael Bögle, Mirko Kloppenburg, and Nils Joachim as part of a process standardization project at Lufthansa Technik in cooperation with University of Bamberg. We discussed the different areas of process management and asked ourselves, if other organizations are dealing with similar issues. – The idea to find these experts, to start experience exchange, and to identify best practice was born!

The core team started to excite other process management experts for this idea and several colleagues joined the initiative:

Michael Bögle
Anne Dharmaratne
Janina Kettenbohrer
Mirko Kloppenburg
Sascha Lamass
Volker Pelikan

 

Michael Bögle

Michael belongs to the core team of the Best Practice in Process Management Activities. At Lufthansa Technik he is presently responsible for the operation and further development of LHT Group’s Management System IQ MOVE. In the past Michael has held various positions within Lufthansa which include work planning, technical inspection, training and auditing. He was …

Anne Dharmaratne

Anne belongs to the core team of the Best Practice in Process Management activities and is a founding member of the Process Management Alliance. Presently Anne is a Process Manager for Aircraft Components at Lufthansa Technik with focus on the Customer Service. She was working for Lufthansa Global Business Services as a Process Manager HR …

Janina Kettenbohrer

Janina is a Graduate Research Assistant at University of Bamberg, Department of Information Systems and Services. Besides her research, she works as an external consultant at Luthansa Technik AG. There she is involved in the FAR+ project. She studied Information Systems at University of Bamberg. Already in her studying time she was very interested in …

Mirko Kloppenburg

Mirko belongs to the core team of the Best Practice in Process Management initiative and coordinates its activities. At present, he heads a project team to develop standardized processes within the Lufthansa Technik Group and he works on measures to strengthen process management at Lufthansa Technik. In the past, Mirko managed the international operations of …

Sascha Lamass

Sascha supports the Best Practice in Process Management initiation on demand. He is responsible for the international IQ MOVE operation at Lufthansa. Sascha is the process modeler for the following areas: Accounting, Financial Statements and Taxes, Continuing Airworthiness Management Organisation (CAMO), Corporate Development, Corporate Management, Corporate Purchasing, Facility Management, Legal Affairs, Marketing and Sales, Treasury, …

Volker Pelikan

Volker belongs to the core team of the Best Practice in Process Management Activities and is responsible for the finance of Process Management Alliance. At Lufthansa Technik he is presently responsible for the operation and further development of LHT Group’s Management System IQ MOVE. In the past Volker has held various positions within Lufthansa Technik …