The second topic we discussed in the first Best Practice in Process Management workshop was “Integration of legislative and normative requirements into processes”.
As in the first topic, all organizations introduced the way of integrating requirements into processes, presented examples as well as strengths and weaknesses. Our key findings are summarized in the following presentation. Continue reading “Integration of Requirements into Processes – Best Practice Workshop Key Findings (Video + Slides)”
In the first Best Practice in Process Management workshop we discussed the topic “Process Modeling” with a group of twelve process management experts of six different organizations from industry sectors such as aviation, manufacturing, defense, and business services.
All participants introduced the process modeling methods of their organization and presented examples to the group. We discussed the strengths and weaknesses and summarized our key findings in a common document. Continue reading “Process Modeling – Best Practice Workshop Results (Video + Slides)”
During the first Best Practice in Process Management workshop we discussed different solutions to integrate normative and legislative requirements into processes. Somehow the approaches of the participating companies were comparable, but depending on the individual situation of the organization, the implementation was different. To provide a more detailed overview about the LHT approach to the BPinPM readers, I asked Michael Bögle who is the head of LHT Group’s Management System operations to give an interview about his experience in this area of process management.
Continue reading “Integration of requirements into processes at Lufthansa Technik”
The identification of Best Practice within the area of process management and the exchange of experience between process management experts from different organizations are the targets of cooperation between the department of Information Systems at Otto-Friedrich University of Bamberg of Professor Dr. Tim Weitzel and Lufthansa Technik AG.
As basis for the identification of Best Practice, following four sub-areas of process management were evaluated by process management experts in an online survey in August and September 2011:
- Operating management system (platform, process modeling, roles, system training, maturity models, acceptance)
- Governing processes (process targets, enhancement, standardization, compliance)
- Managing processes (KPIs, risk assessment, audits)
- Leading people to achieve process targets (training, communication, feedback)
Continue reading “Summary of results of Best Practice in Process Management survey”
On Friday, we closed our “Best Practice in Process Management” survey and the first evaluation of the result indicates that we fulfilled our target to create an overview about the interests in key aspects of process management and to assemble the contact persons of the particular topics.
Thank you very much for your participation! 🙂
177 process management experts from different organizations completed the survey and more than 75 percent are interested to discuss their experience within workshops for best practice identification.
During the next weeks, we will go into a more detailed analysis of the results to identify the most interesting topics for the workshops. We will provide you with an update about the selected topics and the further procedure on our blog.
In addition, we will raffle the voucher for the Ju52 flight and announce the winner within the next days. 🙂
Again: Thank you very much!