Integration of requirements into processes at Lufthansa Technik

During the first Best Practice in Process Management workshop we discussed different solutions to integrate normative and legislative requirements into processes. Somehow the approaches of the participating companies were comparable, but depending on the individual situation of the organization, the implementation was different. To provide a more detailed overview about the LHT approach to the BPinPM readers, I asked Michael Bögle who is the head of LHT Group’s Management System operations to give an interview about his experience in this area of process management.
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