Good news: We found fearless BPM experts!
Two weeks ago, we met for the first session of our workshop series. After getting to know each other and understanding the process management systems in the different organizations, we started to familiarize ourselves with the possibilities of web 2.0 and social media in the context of BPM.
After dreaming and dreading what the future might hold for us, we began to design useful approaches of embedding social media in process management environments. The initial skepticism faded after we generated many applicable ideas – but was not washed away. Our main goal became manifested in one word: Benefit. Whatever we are going to design, the premise is the advantage the users are gaining by applying it. Continue reading “First results in pushing ‘Digital Age BPM’ ahead!”