Bernd Hientzsch

hientzschHead of Process Management & Head of Management Systems

Infraserv Höchst GmbH & Co. Höchst KG



As chief process manager Bernd is responsible for business process management since 2008. He is responsible for the integrated management system including all certifications within the Infraserv Höchst Group. The integrated management system includes components for quality, environment, energy, occupational health and safety as well as good manufacturing practice. Risk- and compliance management are the latest components of the integrated management system PRISMA.

Until 2007, he has been Head of IT service management including service level management, contract and license management, quality management and implementation of  ITIL-conformant processes.

Bernd studied electrical engineering with focus on communication technologies and started his career as project engineer at the Hoechst AG. He is married and father of two grown-up children.


Company Profile

Infraserv Höchst operates advanced technical infrastructure for the chemical, pharmaceutical and related process industries. It is the Frankfurt based operator of Industriepark Höchst.
Infraserv Höchst supplies companies with energy, disposes of various wastes, and provides business space and infrastructure. Environmental, security and safety services and health
products are also part of its service portfolio. The wholly owned subsidiaries in the Infraserv Höchst Group include Infraserv Logistics, Provadis Partner für Bildung und Beratung – with its own college – and Technion, a provider of pilot plant services.Infraserv GmbH & Co. Höchst KG has 1,900 employees and 149 trainees on its payroll.

The Infraserv Höchst Group has around 2,700 employees and 174 vocational trainees. In 2012, Infraserv Höchst and its subsidiaries generated approx. EUR 1.1 billion in revenues.

Industriepark Höchst is home to around 90 companies in pharmaceuticals, biotechnology, basic and specialty chemicals, crop protection, food additives and services. Some 22,000 people come to work at Industriepark Höchst. The site covers 460 hectares (1,137 acres); 50 hectares (123 acres) are still available for use. The companies at the park invested approx. EUR 310 million in the site in 2012. Total investment since 2000 amounts to roughly EUR 5.5 billion.