Expert Networking: Join the BPinPM.net groups on Xing and LinkedIn

To facilitate networking of process management experts from all around the world, we have created BPinPM.net groups on the business community websites Xing and LinkedIn.

Within these groups you will have the possibility to get in contact with other process management experts, ask questions, and share your experience.

In addition, we will publish special offers to the group members from time to time. 🙂

To join one of the groups, please click here for direct access:
BPinPM.net on Xing (German)
BPinPM.net on LinkedIn (English)

PS: End of May, we will draw lots for three little thank-you presents under all group members who recruit further members for one of the groups on Xing or LinkedIn!

Organization-wide defined Process Model – Best Practice Workshop (Video + Slides)

In the second Best Practice in Process Management workshop the topic “Organization-wide defined process model” was discussed within a group of thirteen process management experts of seven different organizations from the aviation and manufacturing sector.

The participants presented the process model of their organizations and gave a summary of the aims, users and how the process management system is integrated in the organization.

Continue reading “Organization-wide defined Process Model – Best Practice Workshop (Video + Slides)”

Integration of Requirements into Processes – Best Practice Workshop Key Findings (Video + Slides)

The second topic we discussed in the first Best Practice in Process Management workshop was “Integration of legislative and normative requirements into processes”.

As in the first topic, all organizations introduced the way of integrating requirements into processes, presented examples as well as strengths and weaknesses. Our key findings are summarized in the following presentation. Continue reading “Integration of Requirements into Processes – Best Practice Workshop Key Findings (Video + Slides)”

Process Modeling – Best Practice Workshop Results (Video + Slides)

Process Modeling Best PracticesIn the first Best Practice in Process Management workshop we discussed the topic “Process Modeling” with a group of twelve process management experts of six different organizations from industry sectors such as aviation, manufacturing, defense, and business services.

All participants introduced the process modeling methods of their organization and presented examples to the group. We discussed the strengths and weaknesses and summarized our key findings in a common document. Continue reading “Process Modeling – Best Practice Workshop Results (Video + Slides)”

Video and slides of Best Practice in Process Management survey results

We are proud to announce the first BPinPM.net video, today!

This is the first video of a series that we’ve started to produce to publish the results of our Best Practice in Process Management workshops.

Within this video, we present the results of the survey we’ve performed as basis for the workshops. Target of the survey was to create an overview about the interests in key aspects of process management and to identify the experts of the particular topics.

Continue reading “Video and slides of Best Practice in Process Management survey results”

Integration of requirements into processes at Lufthansa Technik

During the first Best Practice in Process Management workshop we discussed different solutions to integrate normative and legislative requirements into processes. Somehow the approaches of the participating companies were comparable, but depending on the individual situation of the organization, the implementation was different. To provide a more detailed overview about the LHT approach to the BPinPM readers, I asked Michael Bögle who is the head of LHT Group’s Management System operations to give an interview about his experience in this area of process management.
Continue reading “Integration of requirements into processes at Lufthansa Technik”

Process Modeling at Lufthansa Technik

After receiving several requests to tell more about how we are modeling our processes at Lufthansa Technik, I interviewed Sascha Lamass, our process modeling expert, to give an overview about this topic.

Mirko: Before we get into the details of process modeling at Lufthansa Technik, can you say a few words about your process modeling experience?

Sascha: I started modeling processes at Lufthansa Technik in 2006. This was the time of the initial process modeling in the context of the rollout of IQ MOVE and I was – and I still am – the responsible process modeler for our sales and marketing as well as our strategic purchasing processes, for example. Today, I am also responsible for the development of our process modeling methodology. This includes training new process modelers and improving our editorial process itself. Continue reading “Process Modeling at Lufthansa Technik”

Thank you for your support in 2011!

Dear process management experts,

on behalf of the Best Practice in Process Management team I would like to thank you very much for your support in 2011!

We never expected a tremendous feedback like this and we are curious about what is coming up in 2012! 🙂

The first workshop sessions dealing with identification of best practices in the areas of “Process modeling”, “Integration of legislative and normative requirements into processes”, “Process management roles”, and “Organization-wide defined process model” are completely booked and first ideas for the conference are collected. We will keep you updated on this blog!

For now, we wish you a very pleasant Christmas and a healthy, happy and prosperous New Year.

Best regards,
Mirko

Summary of results of Best Practice in Process Management survey

The identification of Best Practice within the area of process management and the exchange of experience between process management experts from different organizations are the targets of cooperation between the department of Information Systems at Otto-Friedrich University of Bamberg of Professor Dr. Tim Weitzel and Lufthansa Technik AG.

As basis for the identification of Best Practice,  following four sub-areas of process management were evaluated by process management experts in an online survey in August and September 2011:

  • Operating management system (platform, process modeling, roles, system training, maturity models, acceptance)
  • Governing processes (process targets, enhancement, standardization, compliance)
  • Managing processes (KPIs, risk assessment, audits)
  • Leading people to achieve process targets (training, communication, feedback)

Continue reading “Summary of results of Best Practice in Process Management survey”