Process Standardization / Global Processes – Best Practice Workshop Results

During the next weeks, we are going to publish a series of articles to share the results of our Best Practice in Process Management workshops which we’ve performed within Q1/2013. Overall, participants from eleven organizations representing industry sectors such as transportation, infrastructure, commerce, and aviation participated in the workshops and we enjoyed lively and fruitful discussions with regards to several process management topics.

Today, I would like to introduce the results of the “Process Standardization / Global Processes” workshop which were recorded by our colleague Lasse Härtel. – Thank you, Lasse! 🙂 Continue reading

2nd Conference – Save the date!

Thanks to all your positive feedbacks and requests for a follow-up event to last year’s conference in Seeheim, we have started to take action and are proud to now officially announce the date for the 2nd Conference for process management experts.

The conference will take place on September 10/11, 2013 at Lufthansa Training & Conference Center in Seeheim in the area of Frankfurt.

To address both, last year’s participants and new process management experts, we will have a look on how the already discussed subjects have developed since last year and introduce new results of our Best Practice in Process Management workshop series. We plan to cover a variety of different process management areas, from fundamentals such as a company-wide defined process model and connection of processes and organizational structure to specific issues such as process performance measurements. Continue reading

What a year 2012! But let’s see what will happen in 2013…

I would like to take this opportunity to review the year 2012, to say THANK YOU for all your support, and to look out to what is coming up in 2013. WorkshopThe year 2012 started with three workshops at Lufthansa Technik in Hamburg to identify best practices in six different areas of process management. Organizations from aviation, engineering, manufacturing, defense, and research were involved in the workshops and we were able to identify a number of common, promising, and best practices on topics such as process modeling, requirement management, and process improvement. Continue reading

Founding of the Process Management Alliance – An introducing video

To achieve our goal to offer an official platform for process management experts, we are proud to announce that we have finally founded and registered the Process Management Alliance. 🙂

This association will not only take over the Best Practice in Process Management activities to bring experts together and to identify and share best practices in process management but also to transfer this knowledge to the educational and social sector. So the founding is another step on our journey towards the improvement of process management which already started about ten years ago.

To introduce the Process Management Alliance we created a short video. Continue reading

Impressions of Process Management Conference

[important]Register now for the next Process Management Conference! Click here for details.[/important]

On September 21th 2012, the initiative welcomed 80 process management experts to the first Process Management Conference in the Lufthansa Training & Conference Center Seeheim.

To get started, Prof. Dr. Tim Weitzel from Otto-Friedrich-University of Bamberg presented a key note depicting severe impacts of inaccurate IT project management.

Structured into the four topics of process modeling, integration of normative and legislative requirements, organization-wide defined process model, and process management roles, nine exciting and informative lectures followed. Continue reading

Invitation to the Process Management Conference

About a year ago, we started our Best Practice in Process Management initiative by conducting the initial survey to identify interests in different areas of process management.

In the meantime, we’ve performed several workshops with process management experts from all kind of organizations to identify best practices in the most important areas.

Now, we are ready to share the results with the community, to present examples, and to facilitate know-how exchange:

We are proud to invite you to the Process Management Conference for German-speaking process management experts.

The conference will take place on Sep 21, 2012 at Lufthansa Training & Conference Center Seeheim in the area of Frankfurt.

Please visit the conference page to get more details and to register as participant!



We’ve decided to start with a local conference in Germany, but if enough non-German-speaking experts are interested, we will think about ways to share the conference content with the international community or even to organize an international conference later on. Please feel free to contact the team.

Process Management Roles – Best Practice Workshop Results (Video + Slides)

The identification of best practices in the area of “Process Management Roles” was the target of the fifth Best Practice in Process Management workshop.

In a group of experts of organizations from industry sectors such as aviation, manufacturing, defense, and business services we have introduced the different practices and discussed strengths and weaknesses.

To share the results we have created another video post. This time, the video is divided into two parts. 🙂

At the end of the video you will find a request where we ask you for your support: We are looking for experts with practical experience in how to connect processes and structure with regards to the involved management roles. Continue reading

JoinIN! – Process Standardization at Lufthansa Technik Group

Two weeks ago, I had the opportunity to present our process standardization methodology at a workshop in Zürich organized by SGO’s BPM Community of Practice.

We had a brilliant discussion and a number of interesting ideas to improve the methodology were generated. To share our process standardization experience with the community, I would like to describe our approach in this post. Continue reading

Invitation to check the process management fitness of our organization’s culture

Have you ever thought about the fitness of your organizational culture with regards to business process management?

A few weeks ago, I received an invitation via Xing to participate in an online survey developed by process management experts of University of Liechtenstein and Queensland University of Technology. The tool analyzes the organizational culture and presents the results in an individual report at the end of the survey. Continue reading

Expert Networking: Join the groups on Xing and LinkedIn

To facilitate networking of process management experts from all around the world, we have created groups on the business community websites Xing and LinkedIn.

Within these groups you will have the possibility to get in contact with other process management experts, ask questions, and share your experience.

In addition, we will publish special offers to the group members from time to time. 🙂

To join one of the groups, please click here for direct access: on Xing (German) on LinkedIn (English)

PS: End of May, we will draw lots for three little thank-you presents under all group members who recruit further members for one of the groups on Xing or LinkedIn!