Category: Examples

JoinIN! – Process Standardization at Lufthansa Technik Group

Two weeks ago, I had the opportunity to present our process standardization methodology at a workshop in Zürich organized by SGO’s BPM Community of Practice. We had a brilliant discussion and a number of interesting ideas to improve the methodology were generated. To share our process standardization experience with the BPinPM.net community, I would like …

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Integration of requirements into processes at Lufthansa Technik

During the first Best Practice in Process Management workshop we discussed different solutions to integrate normative and legislative requirements into processes. Somehow the approaches of the participating companies were comparable, but depending on the individual situation of the organization, the implementation was different. To provide a more detailed overview about the LHT approach to the …

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Process Modeling at Lufthansa Technik

After receiving several requests to tell more about how we are modeling our processes at Lufthansa Technik, I interviewed Sascha Lamass, our process modeling expert, to give an overview about this topic. Mirko: Before we get into the details of process modeling at Lufthansa Technik, can you say a few words about your process modeling …

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