Nils Joachim

Nils supports the activities of the Best Practice in Process Management team. He is a Graduate Research Assistant and doctoral candidate at the Department of Information Systems and Services at the University of Bamberg in Germany. At the moment, he is involved in a research project in the financial services industry to measure the degree of adherence among the employees to given process standards and to compare its effect on process time, cost, and quality (e.g., customer and employee satisfaction).

In his doctoral study Nils analyzes what determinants affect an organization’s decision to implement Service-Oriented Architectures (SOAs), what business value results from adopting SOA (e. g., flexibility, integration or standardization of business processes, easier outsourcing of business processes, or decreased costs), and identifies effective governance mechanisms for SOA. Nils is author or coauthor of several reviewed academic papers published in international conferences proceedings (WI, ICIS, ECIS, AMCIS, and HICSS) and journals (ISeB and ZfB).

He graduated in Information Systems at the University of Bamberg and in Business Management at the University of Wales, Swansea (United Kingdom).

His interests center on:
– Business value of IT (especially Service-Oriented Architectures (SOAs))
– Business process management
– Business process standardization
– Business process outsourcing

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